11 - PABC CEO Andrea Burton shares insights on PBC, ICBC, WorkSafe, Fees, MSP, and HPOA and how PABC is pushing physiotherapy from reactive to proactive leadership across the healthcare system in BC

In this episode, Danielle sits down with Andrea Burton, CEO of the Physiotherapy Association of British Columbia (PABC), for a candid look at where the profession is headed. From tough negotiations with PBC and ICBC and working with WorkSafeBC to the rollout of the new Health Professions and Occupations Act, Andrea shares the wins, the challenges, and the bold advocacy needed to protect and elevate physiotherapists in BC.

Together, they unpack fee structures, MSP, ICBC treatment plans, and the politics of working with insurers, while spotlighting why it’s time for physiotherapists to step out of reactive mode and into proactive leadership. This conversation is a call to action: know your value, engage with your MLAs and be part of shaping a stronger, braver future for the profession.

Become a PABC Member: www.bcphysio.org

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02:57 The Role of Physiotherapy in Healthcare Advocacy

05:54 Empowering Physiotherapists: The Need for Bravery

09:01 Shifting from Reactive to Proactive Approaches

11:48 Valuing Expertise: The Importance of Physiotherapy Fees

14:58 The Impact of Regulation Changes on Physiotherapy

18:05 Building Relationships with Insurers and Stakeholders

20:40 Challenges and Opportunities in Physiotherapy Practice

29:14 Understanding Scope of Practice vs. Coverage

31:53 The Impact of Insurance on Physiotherapy Fees

35:30 Negotiating Fair Rates in Physiotherapy

39:10 The Role of Physiotherapists in Urgent Care

41:35 ICBC Service Terms and Advocacy Efforts

49:07 Shifting from Reactivity to Proactivity in Physiotherapy

55:26 WorkSafe Contract Review and Future Directions

01:02:52 Addressing the Challenges of MSP and Public Access to Care

01:04:50 Navigating the Health Professions and Occupations Act

01:05:04 The Rapid Legislative Changes in Healthcare

01:08:13 The Impact of Self-Regulation on Healthcare Professions

01:10:09 Navigating the New Governance Structure

01:12:30 Understanding Anti-Discrimination Practices

01:15:18 The Challenges of the New Health Professions Act

01:19:06 The Role of Colleges in Healthcare Regulation

01:21:40 Advocacy and Communication in the Healthcare Sector

Keywords

physiotherapy, healthcare, advocacy, ICBC, WorkSafe, regulation, fees, scope of practice, professional insights, advocacy, healthcare, physiotherapy, negotiation, treatment plans, Health Professions and Occupations Act, self-regulation, compliance, professional responsibility, HPOA

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