27 - Melissa Thompson on Mobile Physio, Myofunctional Therapy, and Building a Flexible Business

In this episode of The Health of Business, Danielle speaks with Melissa Thompson, physiotherapist and founder of Living Grow Physio in Penticton, BC.

Melissa shares her journey from public-sector community rehab to starting her own mobile physiotherapy business while on maternity leave with two young children. Together, they discuss the realities of in-home physiotherapy, safety considerations, referral-based marketing, business boundaries, and Melissa’s growing niche in myofunctional therapy. Melissa also reflects on what it means to build a business that supports family life, client independence, and community connection.

Contact Info

Website: livegrowphysio.ca

Instagram: @livegrowphysio

Facebook: Living Grow Physio

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Timestamps

00:00 - Introduction to Melissa Thompson and Living Grow Physio

01:47 - The safety incident that changed Melissa’s career direction

03:41 - Starting a business during maternity leave

05:34 - Building early stability through long-term care work

07:01 - Marketing through referral relationships and vehicle branding

10:20 - Melissa’s education path from Montana to Australia

13:08 - Getting stuck in Canada during COVID

20:46 - Moving from public practice into business ownership

23:43 - Combining home visits with myofunctional therapy

25:03 - What myofunctional therapy is and why it matters

28:42 - Discovering tongue ties through her daughter’s care

35:08 - Building referral relationships with dentists and orthodontists

43:08 - Boundaries, admin, and communication as a solo business owner

54:46 - Safety considerations for mobile physiotherapy

01:05:27 - What a healthy business looks like to Melissa

Keywords:

mobile physiotherapy, in-home physiotherapy, community physiotherapy, private practice physiotherapy, physiotherapy business, physiotherapy entrepreneurship, solo practice, home visits, community rehab, long-term care physiotherapy, myofunctional therapy, tongue tie, lip tie, tongue posture, nasal breathing, mouth breathing, swallowing patterns, airway health, dental referrals, orthodontic referrals, business boundaries, mobile practice safety, home visit safety, physiotherapy admin, Jane App, direct billing, clinic marketing, vehicle branding, local referrals, motherhood and business, flexible practice, South Okanagan physiotherapy, Penticton physiotherapy, Living Grow Physio, healthy business, community connection, public practice to private practice

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28 - Justin Chipperfield on Lifelong Learning, Leadership, and Growing a Business Beyond Yourself

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26 - How an Internal Self-Audit Can Save Your Clinic Big Headaches Down the Road